Users' sites may be suspended for violations of policy, or if extreme, or second time offenders, sites may be cancelled. Each occurance is dealt with on a case by case basis, and we try to work things out with every client. For details, please read our Terms of Service
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Are there any hidden costs, or setup fees?
No, there are no hidden costs or fees associated with having a hosting account with our services.
Can I host friends' websites?
Yes, you may host your friends. If you want your friends to have their own control panels for...
Do you offer Telnet or SSH access?
By default, we do not provide SSH/shell access to our shared or reseller plans. SSH/shell access...
Can I order even though I do not live in the US?
Absolutely! The only countries we do not allow orders from are: * Iran* Iraq* Syria
What database do you offer?
We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use...